Our Services
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What we do
Overview of our work
At ReachOut24 Healthcare, we provide CQC-regulated, client-focused domiciliary care for adults aged 18 and over. Based in Crawley and serving surrounding areas, we offer flexible care packages—from short-term support to long-term, live-in care—delivered with compassion and professionalism.
We specialise in supporting individuals living with physical disabilities, recovering from surgery, managing long-term conditions, or requiring palliative or end-of-life care. Our services are tailored to meet a wide range of needs, including dementia care, elderly care, and respite care for family caregivers.
We recognise that care needs can arise suddenly or change over time—such as post-operative recovery, rehabilitation, or while awaiting alternative accommodation. Our care ensures that individuals remain safe, comfortable, and empowered in their own homes.
- Personalised support for elderly clients and those living with dementia
- Flexible care options for adults with physical disabilities
- Compassionate palliative and end-of-life care at home
- Live-in care for round-the-clock, consistent support
- Short-term respite care for family caregivers
- Assistance with recovery after surgery or hospital discharge
Our Services
Home Care
At ReachOut24 Healthcare, we provide CQC-regulated domiciliary care for adults aged 18 and over across Crawley and nearby areas. Our flexible home care packages include 30, 45, or 60-minute visits, as well as live-in care options tailored to your needs.
Elderly care, including dementia and end-of-life support
Disability care
Respite care for carers needing temporary relief
Live-in care for continuous support
Our compassionate carers support clients recovering from surgery, managing long-term conditions, or requiring palliative care. We prioritise independence, dignity, and comfort, ensuring you or your loved ones can live confidently in your own home.
ReachOut24 is committed to inclusive, respectful care for all, regardless of background or condition. Let us take the stress out of care delivery, providing trusted support you can rely on.
Our Services
Supported Living Services
ReachOut24 provides specialist supported living services designed to empower adults with learning disabilities, autism, mental health issues, or physical disabilities to live independently in their own homes or shared accommodation.
Our person-centred approach offers flexible support tailored to individual goals, including assistance with:
Daily living routines
Community access and social inclusion
Personal care and medication management
Our trained support workers promote choice, inclusion, and respect, helping every individual to feel safe and in control of their life. We work closely with families, housing providers, and local authorities to deliver high-quality supported living solutions that meet CQC regulations and prioritise long-term wellbeing.
Our Services
Elderly & Dementia Care
At ReachOut24 Healthcare, we offer specialist care for older adults, including those living with dementia. Our focus is on creating a safe, calm, and structured environment where each client feels valued and understood. Our services support independence while providing reassurance to families.
Dementia care in familiar surroundings
Daily routines that promote comfort and memory
Compassionate companionship and supervision
Personal care tailored to evolving needs
Our team is trained to manage changing behaviours with patience and empathy, ensuring individuals feel secure and respected. We help maintain dignity while easing the emotional load on loved ones.
Our Sevices
Compassionate Care
At ReachOut24, we offer a comprehensive range of home care services designed to support individuals with varying needs and lifestyles. Whether it’s daily personal care, companionship, or specialised support, our dedicated team delivers compassionate, high-quality care that promotes independence, dignity, and comfort in the familiarity of home.
Physical Disability Care
Elderly Couple's Care
Complex Care
Our Services
Palliative Care
ReachOut24 provides sensitive, end-of-life care that supports both the client and their loved ones. We focus on managing symptoms, reducing discomfort, and maintaining dignity—at every stage of the journey.
Pain and symptom management
Emotional and spiritual support
Respectful personal care
Family and caregiver guidance
We work alongside families and healthcare providers to create a peaceful environment where clients feel safe, valued, and cared for.
Our Services
Short-Term Respite Care
We offer reliable respite care for families who need a short break from their caring role. Whether for a few hours or several days, our carers step in with professional, compassionate support.
Planned or emergency cover
Flexible short-term care options
Continued routines and familiar support
Peace of mind for family carers
While you take time to rest and recharge, we ensure your loved one receives attentive, high-quality care in the comfort of their home.
Our Services
Post-Hospital / Post-Operative Care
Our post-discharge care helps individuals recover at home safely after surgery or a hospital stay. We provide short-term or ongoing support tailored to medical needs and personal comfort.
Medication and wound care reminders
Help with bathing, dressing, and mobility
Nutrition and hydration monitoring
Emotional support during recovery
Our aim is to reduce readmission risks and speed up recovery—making home the best place to heal, comfortably and confidently.
Care visits tailored to your schedule and needs
We offer care calls ranging from 30 minutes/ 45 minutes/ 1hr/ …..half day / long day/ overnight / live-in.
Our all round care involves support with:
- Meal Preparations
- Personal Care
- Light household tasks
- Wound Care
- Companionship
- Mobility assistance
- Recreational / social activities
- Bedtime support
- Medication administration / ordering and collection
- Shopping / bill payments / checking in cheques / accompanying to the bank
Registered with the CQC
Ensuring Safe, Effective, and High-Quality Care
ReachOut24 is proudly registered with the Care Quality Commission (CQC), the independent regulator of health and social care services in England. This means our services are regularly inspected to ensure they meet national standards of safety, quality, and compassion. Our commitment to continuous improvement reflects in the care we deliver every day. Learn more at www.cqc.org.uk.
Testimonial
What they say about us
I have to say the service provided to my Father is & always has been excellent, overall the careers are very polite & engaging with my dad who I'm sure can be a bit trying at times but I know he is very happy with the arrangements you have put in place for him.
They are conscientious and efficient we have a good rapport with each other, always laughing, and they can't do enough for me. Always sad to see them leave, all odd jobs that I request are done, excellent cups of tea are made for me, and my medications made ready for me. They also read out the instructions for my evening meal as I can't see
An incredible care provider - diligent, compassionate, reliable and understanding, with round the clock communications to family if needed. This agency really goes the extra mile and genuinely cares about the visits. Excellent service and follow up. We are so grateful for all they have done for our family. Overall ExperienceStaffCare / SupportManagement Treated with DignityValue for Money
Just wanted to give my feedback on your carer Joyce. She has an excellent manner and kind disposition with the patient. Her care and compassion shines through. She is a credit to your organisation. There is another carer who I have met too -also has a lovely way with patient AB, and again is an excellent carer. Can't remember her name. But she is from Kenya. Lovely to see good quality carers in the community. Thank you.
FAQs
Your Questions, Answered with Care
We’ve answered some of the most common questions to help you better understand our services and how we support your care needs.
Domiciliary care involves support delivered in a person’s own home to help with daily activities. It is suitable for adults aged 18+ who need assistance to live independently.
Supported living helps individuals with disabilities or mental health conditions live independently in their own homes or shared accommodation with personalised support.
Our staff receive ongoing training, are DBS-checked, and work closely with clients, families, and local authorities to ensure consistent, high-quality care.
